List of blog posts
CUSTOMER CARE
11
CUSTOMER CARE / 11
Surprise and delight
Posted on Feb 24, 2021
CUSTOMER CARE / 11
Easier to Lose a Customer than to Gain One
Posted on Feb 24, 2021
CUSTOMER CARE / 11
Feelings Affect Financials
Posted on Feb 10, 2020
CUSTOMER CARE / 11
2020: "A Platinum Customer Experience"
Posted on Jan 20, 2020
CUSTOMER CARE / 11
A Question of Ownership
Posted on Jul 22, 2019
UNCATEGORIZED / 2
If You Want Answers, You Must Ask Questions
Posted on Mar 26, 2019
CUSTOMER CARE / 11
Commodity vs. Loyalty
Posted on Mar 18, 2019
CUSTOMER CARE / 11
Customerization starts with the word customer
Posted on Jun 29, 2018
CUSTOMER CARE / 11
