List of blog posts
CUSTOMER CARE
12
CUSTOMER CARE / 12
Recovering a lost customer
Posted on Mar 11, 2021
CUSTOMER CARE / 12
Surprise and delight
Posted on Feb 24, 2021
CUSTOMER CARE / 12
Easier to Lose a Customer than to Gain One
Posted on Feb 24, 2021
CUSTOMER CARE / 12
Feelings Affect Financials
Posted on Feb 10, 2020
CUSTOMER CARE / 12
2020: "A Platinum Customer Experience"
Posted on Jan 20, 2020
CUSTOMER CARE / 12
A Question of Ownership
Posted on Jul 22, 2019
UNCATEGORIZED / 4
If You Want Answers, You Must Ask Questions
Posted on Mar 26, 2019
CUSTOMER CARE / 12
Commodity vs. Loyalty
Posted on Mar 18, 2019
CUSTOMER CARE / 12
