Aug 24, 2020

How to Differentiate Yourself from the Rest | Soft Skills

Soft Skills
Berlin, Germany
5th HR Minds in Berlin, Germany

Michael R. Virardi shares some tips on how to differentiate yourself from the crowds. He speaks of the “10 x 10 x10” rule which suggests that people will consciously or unconsciously judge you from 10 meters away (stance and aura), 10 inches away (the way you’re dressed), and finally from your 10 first words. He also emphasizes how negative words like ‘unfortunately’ instantly make customers look for alternative solutions. Hence, it is important to use positive wording.


Watch the full speech here.