Small Changes - Big Impact. How one person can make or break your customers' experience.
Keynote
Michael addressed over 1000 students, faculty as well as management members of the Swiss Education Group here at the world renowned Stavisky Auditorium in Montreux, Switzerland! Michael`s speech which was on communicating and connecting gave the students tips on how to best succeed during their today`s interviews with world class hotel chains the likes of Kempinski, Hyatt, Sandals, Armani Hotels and Resorts, Kanika Hotels, Abbey Hotels, Radisson and many many more prestigious groups of hospitality titans!