Small Changes - Big Impact. How one person can make or break your customers' experience.
Keynote
A video where Michael specifically addresses the online viewer, this recording uses Michael’s unique storytelling skill in order to break down negativity and to encourage viewers to “empty their cups” in order to survive in a depressed economy. Within these difficult times, Michael helps us to move forward by explaining just 5 + 1 ways to thrive in a time where it does not seem possible. The way in which Michael communicates inspires large numbers of individuals and companies to begin problem-solving by themselves, and thus to look within themselves for the potential that lies within.